Choose your Contact Method below and we will work hard to get you the answers you need!

Dex Trader wants each and every one of our members to get the Maximum Amount of Value from our site and services. We want you to feel like you can Finally have the personal contact most other services lack, talking to real people!

Hours of Operation

We are working around the clock but sometimes may not be around for an immediate response.

Monday – Thursday:   9:00 am EST to 8:00 pm EST via phone.

All other times: Online Chat and/or Email

Friday afternoons through Sunday:   Email Only

OnLine

Our Chat box is located on the bottom right hand corner of your screen (gray box). If a customer service representative is online , you will see “Let’s Talk” and we will help you right now! If we are Away or Not Online, a support ticket will be created and we will get back to you ASAP via email.

E-Mail:

Please use the email address cs@dextrader.com when we are offline

Phone

Give us a call at 1-603-369-6875

By Snail Mail:

Our City Investments, LLC

P.O. Box 3

Landing, New Jersey 07850