Refund Policy

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Due to the 1000’s of hours it has taken to get to this point to offer a successful platform, we do not offer any refunds.

There will ABSOLUTELY be NO Refunds after 48 hours of processing your payment. 

No refunds are possible because:

1) Profitability depends on users own experience and knowledge when trading in all kind of financial markets. Training is available for free and understanding it takes time to learn how to use our systems.
2) This is software/digital goods, once they are received by user it is not possible to return it.
3) User gets full information about how to use our signals and/or system and is warned about trading in such markets. (Read our Risk Disclaimer)

Your membership will automatically renew every 30 days upon for the same product you selected at the same price until you cancel. No obligation—cancel anytime to avoid future charges by e-mailing our friendly Customer Service or simply login to your account and from the Member Portal and click on My Account to manage your subscription.

The signals, charts and trader chat room are immediately available for use and once you purchase your membership, no refunds will be provided.

Do your due diligence first and go through all of the training for free first so you understand exactly what our service includes. There is a learning process that you must do in order to become successful using our signals.

If you have any questions, please email us at cs@dextrader.com

All charges to your credit card are billed to Our City Investments, LLC.

If anyone should file a dispute claiming fraud, we will take legal action since when you file a claim, you are stating that your credit card was used without your authorization. We can clearly see your IP address and your activity on our site.

Please allow up to 72 hours to cancel your recurring subscription via email. If you did not cancel your membership before renewal (within 72 hours only), a $20 fee will be charged for administration and credit card fees, refund upon customer request only. If no refund is requested, your membership will expire at the end of your monthly membership.